Terms & Conditions

Crossroads

Last Updated: May 11, 2026

Welcome to the Crossroads website. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General Information

This website is operated by Crossroads. Throughout the site, the terms “we,” “us,” and “our” refer to Crossroads. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Products & Availability

All products are subject to availability.
We reserve the right to limit quantities or discontinue products at any time.
Product images are for illustrative purposes only. Actual product colors may slightly vary due to lighting, screen settings, or photography.
Some clearance or sale items may have limited sizes and stock.

3. Pricing

All prices are listed in Canadian Dollars (CAD) unless otherwise stated.
Prices are subject to change without notice.
Promotional pricing, discounts, and coupon codes may be modified or canceled at any time.
Errors in pricing or product information may occasionally occur. We reserve the right to correct such errors and cancel affected orders if necessary.

4. Orders & Payments

By placing an order, you confirm that all information provided is accurate and complete.
We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, unavailable stock, or unauthorized transactions.
Payments are processed securely through approved payment providers.

5. Shipping

Shipping times are estimates only and may vary depending on location and carrier delays.
Crossroads is not responsible for delays caused by shipping carriers, weather conditions, customs, or unforeseen circumstances.
Customers are responsible for providing accurate shipping information.

6. Returns & Exchanges

Returns or exchanges may be accepted within 30 days of purchase.
Items must be unworn, unused, and returned with original tags attached.
Clearance, final sale, undergarments, swimwear, or customized items may not be eligible for return.
Customers may be responsible for return shipping costs unless the wrong item was sent.

7. In-Store Purchases

Prices and promotions online may differ from in-store pricing.
Some products may be available exclusively online or in-store only.
Store policies may vary during promotional or seasonal events.

8. Intellectual Property

All content on this website, including logos, images, graphics, text, banners, and designs, is the property of Crossroads or its content suppliers and may not be copied, reproduced, or distributed without written permission.

9. User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt to interfere with website security
Upload harmful software or malicious code
Misuse our content, pricing, or product listings

10. Privacy

Your use of this website is also governed by our Privacy Policy. Personal information submitted through the website is handled securely and used only for business-related purposes.

11. Limitation of Liability

Crossroads shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of this website or products purchased through it.

All products and services are provided “as is” and “as available” without warranties unless otherwise required by law.